All Accounts
No - anyone can apply for an account. Application will be reviewed, and if approved, the account by default will have access to all the free material on the account. If the account belongs to an organization that has an active subscription, the account will have access to the premium reports and articles on the site as well.
Yes. Reasons can include, but are not limited to: a) a non-work email address was given on the application, b) the person has been or was denied an account on any site* owned and operated by Matt Freund or Freund Resources, c) the person has violated the terms of use of any site* owned and operated by Matt Freund or Freund Resources, d) the person works for a district or company that has violated the terms of use of any site* owned and operated by Matt Freund or Freund Resources, or e) the person works for a company with a product that is considered to be in competition with sqlReports or any premium content on this site.
*sites include freundresources.net, sisresources.com, and sisresources.org
Yes - but accounts are only deleted after a period of inactivity as described below:
Free accounts - free accounts that haven't been used within the last six months will be deleted to clean up the database (for example, on December 1, any free account not used since June 1 will be deleted).
Subscription-based accounts - accounts that are marked as Customer Contact will never be deleted. Non-Customer Contact accounts will be deleted if they haven't been used with the last year.
Account holders can contact Matt and request that their account be deleted at any time. Customer Contact accounts though will only be deleted if another account from the same organization exists and is thereby marked as Customer Contact.
Users that have had accounts deleted can apply for a new account.
Yes. Account holders can contact Matt and request that their account be deleted at any time. Customer Contact accounts though will only be deleted if another account from the same organization exists and is thereby marked as Customer Contact.
Users that have had accounts deleted can apply for a new account.
If your account is approved, you will receive an email with login information when the account is created. If you don't see the email in your inbox, be sure to check your spam folder or make sure your email server isn't blocking emails from sqlReports.net.
If you haven't logged in for awhile and you're not sure if your account still exists, you can try using the "Forgot your password?" link on the login box. If the account still exists, the site will send an email to the email address tied to the account. If you do not receive an email, contact Matt and he can check to see if your contact exists.
It should arrive within seconds. If you don't see it in your inbox, be sure to check your spam folder or make sure your email server isn't blocking emails from sqlReports.net.
If you receive an error message regarding SMTP, please contact Matt at matt @ freundresources.com and let him know the full error message and he'll help you reset your password.
If it's not in your spam folder and you have checked with your email server administrator and it's not being blocked or quarantined, then please contact Matt. The emails will come from donotreply @ sqlreports.net and it's inbox can be checked to see if your email bounced, which can happen if the address you gave had a typo, or if your email server has a spam blocker that notifies the sender the email was rejected. Matt can also help with a short term solution to get you logged in. Long term though, the main thing to resolve will be any spam settings on your end with regards to the freundresources.net email.
No - usernames must be unique and are based on work email addresses. If your work email address has changed, please contact Matt with the new address and he will change the username.
Sometimes browsers will have caching issues. Try logging in with a different browser and if that works, go back to your original browser and either clear the browser cache or delete sqlReports.net from your browser history, and try logging in again.
No. If you wish to access the material on sqlReports.net, you must apply for an account on this site.
Cookies are used to complete any form on the site, which includes the login form, the password reset form, and the account application form. If you plan to use any of those forms, then you must accept cookies for the site, otherwise, those forms won't work. If you declined the use of cookies and need to use those forms, you can change the setting by scrolling to the bottom of the page and clicking on the button to reconsider cookies.
Subscription Accounts Only
Once you're logged in, viist the Order Information page on the site.
Contact Matt and he will update the account.
Yes - the primary contact will need to email Matt a list of names and email addresses to add. Only email addresses of employees from the customer's domain name or domains tied to the subscription will be added.